Transportation Policies

Service Area

We Cart Art provides pickup and delivery service across Washington D.C., Maryland, Virginia, and Delaware. Service to locations outside this area may be available on request; please mention your location when requesting a quote.

Booking & Scheduling

Transportation is scheduled based on availability and confirmed once we’ve reviewed your quote request and agreed on pickup and delivery details. We recommend booking as far in advance as possible, especially around exhibition deadlines. If you need to change or cancel a scheduled pickup, please contact us as soon as you can so we can adjust our schedule accordingly.

Packing & Preparation

Artwork should be appropriately packed for transport whenever possible. If you need packing assistance, let us know when requesting your quote and we’ll discuss options. All artwork is inspected and documented with a condition report at pickup, regardless of packing status.

Condition Reporting

We complete a condition report at pickup and again at delivery for every shipment, including photos and written notes. This documentation protects both you and us and is available to you on request.

Insurance & Liability

We carry insurance coverage for artwork in our care during transport. Coverage details, limits, and any exclusions vary by shipment and should be confirmed with us directly before booking, particularly for high-value pieces. We recommend that clients maintain their own insurance coverage for artwork of significant value in addition to any coverage we provide.

Handling

All artwork is handled by trained staff using appropriate equipment and materials for the piece being transported. Special handling requirements (climate sensitivity, fragility, unusual dimensions, etc.) should be noted when requesting a quote so we can plan accordingly.

Payment

Pricing is provided as part of your quote and confirmed before service begins. Payment terms will be discussed and agreed upon at the time of booking.

Questions

If you have questions about any of these policies, or need details specific to your shipment, contact us at wecartart@gmail.com or (410) 774-6471.